Design Lead
What Is the role?
We are seeking an IT Solutions expert to lead our project management efforts. You will guide clients in implementing M365 solutions, focusing on: cloud access, security, infrastructure. You’ll be integral in helping clients optimize their IT strategies at Safa Cloud.
About you
We are particularly interested in professionals with experience in IT consultancy or project management (e.g. cloud migrations, cybersecurity). You may not know every tool we use, but you’re eager to learn. You’ll collaborate with seasoned team members, gaining insights on best practices in IT solutions. You value security, performance, and user-centric design. Above all, you strive for excellence in all that you deliver.
Your Role
Users of Safa Cloud
- must keep account details secure and confidential;
- are responsible for all client interactions and projects while using our services;
- must take steps to prevent unauthorized access to accounts, and notify us immediately of any breach; and
- may utilize our services in accordance with Safa Cloud’s guidelines and applicable regulations.
Responsibilities
- Enhance client experiences through our IT solutions and services.
- Manage project timelines and deliverables.
- Communicate with clients about their IT needs or respond to inquiries.
- Uphold our service standards and policies.
Requirements
We are looking for an IT Solutions expert who will drive our client advisory initiatives. You will ensure clients receive comprehensive guidance on areas including: cloud access, data security, IT infrastructure.
We offer you
- Opportunities to enhance client experiences through our IT solutions.
- Manage client requests and service agreements.
- Communicate with clients about updates and service improvements.
- Keep clients informed about Safa Cloud, including news and policy updates.