Privacy Policy

We collect information that you provide directly to us, as well as information automatically collected through your use of our Services.

### Information You Provide:
- Account information (name, email, password)
- Contact information (phone number, address)
- Payment information (credit card details, billing address)
- Communications (emails, chat messages, support tickets)
- Profile information (preferences, settings, photos)

### Information Collected Automatically:
- Device information (IP address, browser type, device type)
- Usage data (pages visited, features used, time spent)
- Location data (general location based on IP address)
- Cookies and similar technologies

We use your information for the following purposes:

- To provide, maintain, and improve our Services
- To process transactions and send transaction notifications
- To communicate with you about updates, security alerts, and support messages
- To personalize your experience and provide content recommendations
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with legal obligations and enforce our terms of service
- For research and analytics to improve our Services

We may share your information with:

### Service Providers:
We engage third-party companies and individuals to facilitate our Services, provide services on our behalf, perform service-related services, or assist us in analyzing how our Services are used.

### Business Transfers:
If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

### Legal Requirements:
We may disclose your information where required to do so by law or in response to valid requests by public authorities.

### With Your Consent:
We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

- Account information: Retained while your account is active and for 2 years after deletion
- Transaction data: Retained for 7 years for tax and accounting purposes
- Marketing data: Retained until you opt-out or for 2 years of inactivity
- Analytics data: Retained in aggregated form for 3 years

Upon expiration of the retention period, we will securely delete or anonymize your information.

Depending on your location, you may have the following rights regarding your personal information:

- **Access**: Request access to the personal information we hold about you
- **Correction**: Request correction of inaccurate or incomplete information
- **Deletion**: Request deletion of your personal information
- **Objection**: Object to processing of your personal information
- **Portability**: Request transfer of your data to another service
- **Restriction**: Request restriction of processing your information
- **Withdraw Consent**: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the contact information provided below.

We use cookies and similar tracking technologies to track activity on our Services and store certain information.

### Types of Cookies We Use:
- **Essential Cookies**: Required for the operation of our Services
- **Analytics Cookies**: Help us understand how visitors interact with our Services
- **Functionality Cookies**: Enable enhanced functionality and personalization
- **Advertising Cookies**: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We ensure that appropriate safeguards are in place to protect your information, including:

- Standard contractual clauses approved by relevant authorities
- Data processing agreements with service providers
- Compliance with international data protection frameworks

By using our Services, you consent to the transfer of your information to these countries.

Our Services are not intended for use by children under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from Children.

If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will also notify you via email and/or a prominent notice on our Services prior to the change becoming effective, if the changes are material.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.