SAFA CLOUD

Terms of Service

Last Updated: January 20, 2024 | Effective: January 20, 2024

Please read these terms carefully before using our services.

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By using our services, you agree to these terms.

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Important Legal Notice

These Terms of Service constitute a legally binding agreement between you and Our Company. Please read them carefully and consider seeking legal advice if you have any questions.

1. Introduction

Welcome to Our Company ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

We may modify these Terms at any time, and such modifications will be effective when posted. Your continued use of the Services after any modification constitutes your acceptance of the modified Terms.

2. Definitions

Throughout these Terms, the following definitions apply:

- **"Services"** means our website, applications, APIs, and any related services provided by us.
- **"Content"** means text, graphics, images, music, software, audio, video, information, or other materials.
- **"User Content"** means Content that users post, upload, share, or otherwise make available through the Services.
- **"Our Content"** means Content that we make available through the Services.
- **"Account"** means your personal account with us that allows you to access and use our Services.
- **"Subscription"** means a paid plan that provides access to certain features of our Services.

3. Account Registration

### 3.1 Eligibility
To use our Services, you must:
- Be at least 18 years old or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete registration information

### 3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized use of your account

### 3.3 Account Termination
We reserve the right to:
- Suspend or terminate your account for violation of these Terms
- Remove or disable access to any Content that violates these Terms
- Refuse service to anyone for any reason at any time

4. Services Access

### 4.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Services for your personal or internal business purposes.

### 4.2 Restrictions
You may not:
- Copy, modify, or create derivative works of the Services
- Reverse engineer, decompile, or disassemble the Services
- Remove any copyright or other proprietary notices
- Use the Services for any illegal or unauthorized purpose
- Interfere with or disrupt the integrity or performance of the Services

### 4.3 Changes to Services
We may:
- Modify, suspend, or discontinue any part of the Services
- Introduce new features or limitations
- Change pricing for our Services with prior notice

5. Subscriptions and Payments

### 5.1 Subscription Plans
We offer various subscription plans with different features and limitations. Details of each plan are available on our pricing page.

### 5.2 Billing
- Subscription fees are billed in advance on a recurring basis
- You must provide accurate billing information
- Taxes are not included in subscription fees unless specified

### 5.3 Renewals and Cancellations
- Subscriptions automatically renew until canceled
- You may cancel your subscription at any time
- Cancellations take effect at the end of the current billing period
- No refunds for partial months or years of service

### 5.4 Price Changes
We may change subscription fees with 30 days' notice. Your continued use after price changes constitutes acceptance of the new pricing.

6. Content

### 6.1 Our Content
All Our Content is protected by intellectual property laws. You may not use Our Content without our prior written permission.

### 6.2 User Content
You retain ownership of your User Content. By posting User Content, you grant us a worldwide, royalty-free license to use, modify, and display such Content for providing and improving our Services.

### 6.3 Content Standards
You may not post User Content that:
- Violates any law or regulation
- Infringes any intellectual property rights
- Contains hate speech, threats, or harassment
- Is fraudulent, false, or misleading
- Contains viruses or malicious code

### 6.4 Content Monitoring
We may monitor and remove any User Content that violates these Terms, but we are not obligated to do so.

7. Prohibited Activities

You may not use our Services to:

- Violate any applicable law or regulation
- Infringe upon intellectual property rights
- Harass, abuse, or harm another person
- Transmit spam or unsolicited messages
- Interfere with or disrupt the Services
- Attempt to gain unauthorized access to any systems
- Use automated systems to access the Services
- Engage in any fraudulent or deceptive activities

We reserve the right to investigate and prosecute violations of these Terms to the fullest extent of the law.

8. Intellectual Property

### 8.1 Our Intellectual Property
All rights, title, and interest in and to the Services (excluding User Content) are and will remain our exclusive property. This includes:
- Software and technology
- Trademarks and logos
- Patents and copyrights
- Trade secrets and know-how

### 8.2 Feedback
If you provide us with any feedback or suggestions, you grant us an unlimited, irrevocable license to use such feedback for any purpose without compensation.

### 8.3 Copyright Complaints
We respect intellectual property rights. If you believe your copyright has been infringed, please contact us with:
- A description of the copyrighted work
- Identification of the infringing material
- Your contact information
- A statement of good faith belief
- A statement under penalty of perjury

9. Termination

### 9.1 By You
You may terminate these Terms at any time by stopping your use of the Services and closing your account.

### 9.2 By Us
We may suspend or terminate your access to the Services immediately if:
- You violate these Terms
- We suspect fraudulent or illegal activity
- Required by law or government authority
- We discontinue the Services

### 9.3 Effect of Termination
Upon termination:
- Your right to use the Services will immediately cease
- We may delete your User Content
- You will not receive refunds for any unused subscription time
- Provisions that should survive termination will remain in effect

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT OF INTELLECTUAL PROPERTY
- ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
- UNINTERRUPTED OR ERROR-FREE SERVICE

WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR:

- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES RESULTING FROM:
- USE OR INABILITY TO USE THE SERVICES
- UNAUTHORIZED ACCESS TO OR USE OF OUR SYSTEMS
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY
- ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE PAST SIX MONTHS.

12. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

- Your use of and access to the Services
- Your violation of these Terms
- Your violation of any third-party right, including intellectual property rights
- Your violation of any applicable law or regulation
- Any User Content you post or transmit through the Services

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will cooperate with our defense of these claims.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Wilmington, Delaware, and you hereby consent to personal jurisdiction and venue in such courts.

We make no representation that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law.

14. Dispute Resolution

### 14.1 Informal Resolution
Before filing a claim, we each agree to try to resolve the dispute informally. You must send a written notice of dispute to us that includes your contact information and description of the dispute. We will attempt to resolve the dispute informally within 60 days.

### 14.2 Binding Arbitration
If we cannot resolve the dispute informally, we each agree to resolve any claims relating to these Terms through final and binding arbitration. The arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

### 14.3 No Class Actions
You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or class member in a class, consolidated, or representative action.

15. Miscellaneous

### 15.1 Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

### 15.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

### 15.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

### 15.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

### 15.5 Force Majeure
We shall not be liable for any failure to perform our obligations due to events beyond our reasonable control.

Liability Limitations

Direct Damages

Limitations on our liability for direct damages

  • Limited to amount paid in last 6 months
  • No liability for incidental damages
  • No liability for consequential damages

Indirect Damages

Exclusion of indirect and special damages

  • No liability for lost profits
  • No liability for lost data
  • No liability for business interruption

Third-Party Content

Limitations regarding third-party content

  • No liability for user content
  • No liability for third-party services
  • No liability for external links

Governing Law & Dispute Resolution

Jurisdiction

State of Delaware, United States

Venue: Federal and state courts in Wilmington, Delaware

Dispute Resolution

Disputes will be resolved through binding arbitration (American Arbitration Association (AAA) Commercial Arbitration Rules)

Contact Information

Legal Department

safa cloud, Inc.

123 Legal Street, Corporate City, DE 19801

legal@safacloud.co.uk

+1 (555) 123-LEGAL

Contact Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

Legal Notices

For legal notices, copyright infringement claims, or other legal matters, please use the contact information provided.

Note: For customer support inquiries, please use our regular support channels.

Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.